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	<title>Comments on: Welcome to OS X help</title>
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	<link>http://osxhelp.com/welcome-to-os-x-help/</link>
	<description>Insanely Simple Tutorials for the First Time Macintosh User</description>
	<lastBuildDate>Tue, 09 Mar 2010 07:51:16 -0800</lastBuildDate>
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		<title>By: Scott Haneda</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6976</link>
		<dc:creator>Scott Haneda</dc:creator>
		<pubDate>Sat, 06 Mar 2010 08:46:08 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6976</guid>
		<description>@LLona,
No, I think you would be better off with either just searching out blogs and sites like this on the internet, or, if you are destined for a book, the David Pogues &lt;a type=&quot;amzn&quot; search=&quot;Mac OS X: The Missing Manual&quot; rel=&quot;nofollow&quot;&gt;Mac OS X: The Missing Manual &lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>@LLona,<br />
No, I think you would be better off with either just searching out blogs and sites like this on the internet, or, if you are destined for a book, the David Pogues <a type="amzn" search="Mac OS X: The Missing Manual" rel="nofollow">Mac OS X: The Missing Manual </a></p>
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	<item>
		<title>By: LLona</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6975</link>
		<dc:creator>LLona</dc:creator>
		<pubDate>Sat, 06 Mar 2010 00:12:59 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6975</guid>
		<description>Just bought an iMac 24inch.  Never used a mac in my entire life.  Am having hard time what with my bad entire life of windows habits. It&#039;s like a different planet - albeit a better one.  Do you think one of those books &quot;iMac For Dummies&quot; would be helpful?  This old dog wants to learn new tricks!</description>
		<content:encoded><![CDATA[<p>Just bought an iMac 24inch.  Never used a mac in my entire life.  Am having hard time what with my bad entire life of windows habits. It&#8217;s like a different planet &#8211; albeit a better one.  Do you think one of those books &#8220;iMac For Dummies&#8221; would be helpful?  This old dog wants to learn new tricks!</p>
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	</item>
	<item>
		<title>By: Scott Haneda</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6837</link>
		<dc:creator>Scott Haneda</dc:creator>
		<pubDate>Tue, 22 Dec 2009 01:23:09 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6837</guid>
		<description>@Derick you can copy the &quot;red x&quot; folders to the &quot;Shared&quot; folder in the &quot;Users&quot; folder, that will give you access to it from any account.  That could be a lot of data to store in duplicate.  Probably the simplest thing to do, is to &quot;Get Info&quot; on one of the folders, change the permissions to that of your new account, and tell it to apply so recursively.

It should be pretty intuitive.

However, my best advice to you... backup to some other media, and do a clean install.  Format and erase the drive, clean install, then copy your user data over.  Reinstall your applications from scratch.  In the end, those takes some time, let time than you probably have spent in the rabbit hole you are in now :)</description>
		<content:encoded><![CDATA[<p>@Derick you can copy the &#8220;red x&#8221; folders to the &#8220;Shared&#8221; folder in the &#8220;Users&#8221; folder, that will give you access to it from any account.  That could be a lot of data to store in duplicate.  Probably the simplest thing to do, is to &#8220;Get Info&#8221; on one of the folders, change the permissions to that of your new account, and tell it to apply so recursively.</p>
<p>It should be pretty intuitive.</p>
<p>However, my best advice to you&#8230; backup to some other media, and do a clean install.  Format and erase the drive, clean install, then copy your user data over.  Reinstall your applications from scratch.  In the end, those takes some time, let time than you probably have spent in the rabbit hole you are in now <img src='http://osxhelp.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Derick</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6836</link>
		<dc:creator>Derick</dc:creator>
		<pubDate>Tue, 22 Dec 2009 00:49:55 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6836</guid>
		<description>Scott, thanks for your attention to my MacBook Pro Tiger trouble -- I did &quot;solve&quot; the problem by creating a new User account.  Doing this enables me to use the MacBook fully, though it does not identify the culprit(s).  As I previously had only one User created, and that User was repeatedly crashing, I plan to create another (backup) User in case my newly created User begins to act balkily, as I have not identified the culprit(s).  As my previous data is now nestled in the folders of the &quot;Previous System&quot; created when I performed my mid-December Archive and Re-install, and I cannot access those previous User folders when in my new User account as they have a small red circle with diagonal slash &quot;forbidden&quot; symbol on the previous User folders, how do I &quot;migrate my data into my new User from the previous User since the previous User still does not boot?</description>
		<content:encoded><![CDATA[<p>Scott, thanks for your attention to my MacBook Pro Tiger trouble &#8212; I did &#8220;solve&#8221; the problem by creating a new User account.  Doing this enables me to use the MacBook fully, though it does not identify the culprit(s).  As I previously had only one User created, and that User was repeatedly crashing, I plan to create another (backup) User in case my newly created User begins to act balkily, as I have not identified the culprit(s).  As my previous data is now nestled in the folders of the &#8220;Previous System&#8221; created when I performed my mid-December Archive and Re-install, and I cannot access those previous User folders when in my new User account as they have a small red circle with diagonal slash &#8220;forbidden&#8221; symbol on the previous User folders, how do I &#8220;migrate my data into my new User from the previous User since the previous User still does not boot?</p>
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	<item>
		<title>By: Scott Haneda</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6829</link>
		<dc:creator>Scott Haneda</dc:creator>
		<pubDate>Thu, 17 Dec 2009 10:45:14 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6829</guid>
		<description>@Marisa, PDF-X is not normally in the list of items you can print/save/export to.  I am guessing you installed Acrobat, and that is where that came from.  You can &lt;a href=&quot;http://en.wikipedia.org/wiki/PDF/X&quot; rel=&quot;nofollow&quot;&gt; read more about  PDF X&lt;/a&gt; if you desire.

There is also a &quot;Mail PDF&quot; option in the same menu, though you will need to have a desktop email application set up to use that.  Web based email will not work for that feature.</description>
		<content:encoded><![CDATA[<p>@Marisa, PDF-X is not normally in the list of items you can print/save/export to.  I am guessing you installed Acrobat, and that is where that came from.  You can <a href="http://en.wikipedia.org/wiki/PDF/X" rel="nofollow"> read more about  PDF X</a> if you desire.</p>
<p>There is also a &#8220;Mail PDF&#8221; option in the same menu, though you will need to have a desktop email application set up to use that.  Web based email will not work for that feature.</p>
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		<title>By: Marisa</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6828</link>
		<dc:creator>Marisa</dc:creator>
		<pubDate>Thu, 17 Dec 2009 09:41:13 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6828</guid>
		<description>Hi Scott thanks for your time, i spent all day on your site reading everything and trying out some of your suggestions, especially on Bookmarks.
I dont in fact need a fax and only have a printer scanner but i do need the scanner as i use it quite a lot will keep in mind your suggestion re black and white printer and maybe a separate scanner.
one little note for all us newbies out there today i have been making a christmas card on iphoto once i was finished the only apparent option was to buy the card from apple, but i wanted to save it as a pdf and send it via email to my friends but there is no save mechanisim obvious to see in desperation i decided to print it and then scan in to documents, when there it was save as PDF in the print mechanisim, im blonde but i really dont think normal people would know to look there for a save button.
anyway just in case someone else is confused like me theres the answer. by the way what is a PDF-X
Culd we have some blogs and tips on Iphoto/ IMovie ect
thanks again Marisa</description>
		<content:encoded><![CDATA[<p>Hi Scott thanks for your time, i spent all day on your site reading everything and trying out some of your suggestions, especially on Bookmarks.<br />
I dont in fact need a fax and only have a printer scanner but i do need the scanner as i use it quite a lot will keep in mind your suggestion re black and white printer and maybe a separate scanner.<br />
one little note for all us newbies out there today i have been making a christmas card on iphoto once i was finished the only apparent option was to buy the card from apple, but i wanted to save it as a pdf and send it via email to my friends but there is no save mechanisim obvious to see in desperation i decided to print it and then scan in to documents, when there it was save as PDF in the print mechanisim, im blonde but i really dont think normal people would know to look there for a save button.<br />
anyway just in case someone else is confused like me theres the answer. by the way what is a PDF-X<br />
Culd we have some blogs and tips on Iphoto/ IMovie ect<br />
thanks again Marisa</p>
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	<item>
		<title>By: Scott Haneda</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6825</link>
		<dc:creator>Scott Haneda</dc:creator>
		<pubDate>Thu, 17 Dec 2009 06:04:16 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6825</guid>
		<description>@Marisa One day I wlll get around to wirting a post about 3rd party printers.  A good example is a client that had to install a 4 year old printer.  I suggested they not.  They are now more than the cost of a new printer into my time, than had they not tried to get more use out of a 25.00 printer.

My suggestion is to try to find a printer that is airport comptable, and use that for your wireless access if you must use wireless.  I myself, never buy wireless printers, and find them to be more trouble than they are worth.  Keep in mind this comes from a large part of my day job being doing IT for others.

My best advise, avoid the all in one printers.  Do you really need a fax, if not, do not get an all in one.  Get a solid printer.  You may need a scanner, see if you can find a scan and print, with no fax built in.  See if it works out of the box with no drivers installed. Apple is pretty good about having all the drivers you ned already in place.  

They even have a built in scanner app that seems to work with a ton of scanners out there, no drivers or installs needed.

Generally, I look for what it is I am trying to accomplish, hit up Amazon, and start reading the reviews.  If I find anyone complaining about Mac Support, I knock that one off my list of possibilities.

Macword.com does a great job of testing printers, though they can be a little behind the times with as fast as these thigns come out.

Myself, I have gone with a sub 80.00 black and white toner printer, for printing streetmaps and other misc needs.  If I need a color print of a photograph, I just can not compete with the prince and quality of Costco.  There is not a single home printer on the market that will use real chemicals to print your images.  The cost of the ink and paper alone is enough to cover you at Costco for a year, easily.</description>
		<content:encoded><![CDATA[<p>@Marisa One day I wlll get around to wirting a post about 3rd party printers.  A good example is a client that had to install a 4 year old printer.  I suggested they not.  They are now more than the cost of a new printer into my time, than had they not tried to get more use out of a 25.00 printer.</p>
<p>My suggestion is to try to find a printer that is airport comptable, and use that for your wireless access if you must use wireless.  I myself, never buy wireless printers, and find them to be more trouble than they are worth.  Keep in mind this comes from a large part of my day job being doing IT for others.</p>
<p>My best advise, avoid the all in one printers.  Do you really need a fax, if not, do not get an all in one.  Get a solid printer.  You may need a scanner, see if you can find a scan and print, with no fax built in.  See if it works out of the box with no drivers installed. Apple is pretty good about having all the drivers you ned already in place.  </p>
<p>They even have a built in scanner app that seems to work with a ton of scanners out there, no drivers or installs needed.</p>
<p>Generally, I look for what it is I am trying to accomplish, hit up Amazon, and start reading the reviews.  If I find anyone complaining about Mac Support, I knock that one off my list of possibilities.</p>
<p>Macword.com does a great job of testing printers, though they can be a little behind the times with as fast as these thigns come out.</p>
<p>Myself, I have gone with a sub 80.00 black and white toner printer, for printing streetmaps and other misc needs.  If I need a color print of a photograph, I just can not compete with the prince and quality of Costco.  There is not a single home printer on the market that will use real chemicals to print your images.  The cost of the ink and paper alone is enough to cover you at Costco for a year, easily.</p>
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		<title>By: Scott Haneda</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6824</link>
		<dc:creator>Scott Haneda</dc:creator>
		<pubDate>Thu, 17 Dec 2009 05:56:34 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6824</guid>
		<description>@Derick since you did a clean install, this means only a few things:
1) Bad ram.  Depending on the model, it may be easy or it may be simple.  The idea is to test with one chip, it it works, swap out anohter until you find the bad one.

2) Introduction of bad software or drivers.  After a clean install and everything is working, install one software.  If all is well, move on to the next software.  Eventually, you may find out which software it is.  In most cases it will be something like printer drivers, mouse drivers tablet drivers, or other things that are more deep rooted into your system than something simple like photoshop of other &quot;Desktop&quot; style applicaation.

The first trick you can try, if you can get into the machine enough, is create a new user account, login to that account, if the problems go away, migrate your data to that account.

I tend to just go for the clean install, so I can pin it down.  I do not like the mystery of not knowing what cased the problem.</description>
		<content:encoded><![CDATA[<p>@Derick since you did a clean install, this means only a few things:<br />
1) Bad ram.  Depending on the model, it may be easy or it may be simple.  The idea is to test with one chip, it it works, swap out anohter until you find the bad one.</p>
<p>2) Introduction of bad software or drivers.  After a clean install and everything is working, install one software.  If all is well, move on to the next software.  Eventually, you may find out which software it is.  In most cases it will be something like printer drivers, mouse drivers tablet drivers, or other things that are more deep rooted into your system than something simple like photoshop of other &#8220;Desktop&#8221; style applicaation.</p>
<p>The first trick you can try, if you can get into the machine enough, is create a new user account, login to that account, if the problems go away, migrate your data to that account.</p>
<p>I tend to just go for the clean install, so I can pin it down.  I do not like the mystery of not knowing what cased the problem.</p>
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		<title>By: Marisa</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6821</link>
		<dc:creator>Marisa</dc:creator>
		<pubDate>Wed, 16 Dec 2009 18:25:42 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6821</guid>
		<description>Hi im also new to a mac after years of windows and virus&#039;s ILOVE my MAC but it is very confusing i used to use publisher alot because i hated word and am strugeling  a bit with pages and keynote for eg wheres all the clip art or borders LOL but im sure your site will help me understand.
One thing regarding the HP4180 all in one i also have on and had the same problem with the on hold and not printing.
I finally discovered that i was showing 2 printers in the printers folder and it was trying to connect to the wrong 1 , I also had it set up perfectly for wireless with my airport but it would not scan, so had to resort to moving the printer next to the Mac and plugging in to USB it then worked fine but i had to download from HP all the latest drivers ect Frankly I hate HP it continuously conflicts even when on windows and as soon as i can afford it im looking for a new printer/ scanner wireless of course Any Sugestions??? thanks for your site im sure i will be spending alot of time here.</description>
		<content:encoded><![CDATA[<p>Hi im also new to a mac after years of windows and virus&#8217;s ILOVE my MAC but it is very confusing i used to use publisher alot because i hated word and am strugeling  a bit with pages and keynote for eg wheres all the clip art or borders LOL but im sure your site will help me understand.<br />
One thing regarding the HP4180 all in one i also have on and had the same problem with the on hold and not printing.<br />
I finally discovered that i was showing 2 printers in the printers folder and it was trying to connect to the wrong 1 , I also had it set up perfectly for wireless with my airport but it would not scan, so had to resort to moving the printer next to the Mac and plugging in to USB it then worked fine but i had to download from HP all the latest drivers ect Frankly I hate HP it continuously conflicts even when on windows and as soon as i can afford it im looking for a new printer/ scanner wireless of course Any Sugestions??? thanks for your site im sure i will be spending alot of time here.</p>
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		<title>By: Derick</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6816</link>
		<dc:creator>Derick</dc:creator>
		<pubDate>Sat, 12 Dec 2009 20:15:15 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6816</guid>
		<description>Attempting to solve a WindowServer crashing issue.  MacBookPro that was running Tiger 10.4.11; had initial symptoms in June of desktop contents &quot;disappearing&#039;; leaving only background picture and finder menus -- performed Archive and re-install then.  Had similar issues in August; performed clean install then.  Now have had third instance of this problem: upon startup, Mac OS X progress bar does not go completely across, then desktop background picture appears with only part of the finder menu bar visible and spinning beachball, and sometimes a cursor arrow that disappears.  This amalgam alternates with a solid blue screen.  Performed Disk Utility scan from Installer CD -- no hardware problems found.  Booted in Verbose mode and saw a WindowServer crash indicated.  Hooked up a healthy MacBook Pro to my macBook Pro in Target Disk mode and read the WindowServer Crash Log in Console, which showed the loop of WindowServer crashes.  Within Target Disk mode examined the /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphics.framework/Resources/WindowServer folders -- there is nothing within the Resources folder, no WindowServer document.  Booted in Single User mode and executed /sbin/fsck -fy command on my journaled MacBook Pro -- the volume appears to be OK. Suggestions to get the finder to load and stop the WindowServer crashes?  Thanks!</description>
		<content:encoded><![CDATA[<p>Attempting to solve a WindowServer crashing issue.  MacBookPro that was running Tiger 10.4.11; had initial symptoms in June of desktop contents &#8220;disappearing&#8217;; leaving only background picture and finder menus &#8212; performed Archive and re-install then.  Had similar issues in August; performed clean install then.  Now have had third instance of this problem: upon startup, Mac OS X progress bar does not go completely across, then desktop background picture appears with only part of the finder menu bar visible and spinning beachball, and sometimes a cursor arrow that disappears.  This amalgam alternates with a solid blue screen.  Performed Disk Utility scan from Installer CD &#8212; no hardware problems found.  Booted in Verbose mode and saw a WindowServer crash indicated.  Hooked up a healthy MacBook Pro to my macBook Pro in Target Disk mode and read the WindowServer Crash Log in Console, which showed the loop of WindowServer crashes.  Within Target Disk mode examined the /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphics.framework/Resources/WindowServer folders &#8212; there is nothing within the Resources folder, no WindowServer document.  Booted in Single User mode and executed /sbin/fsck -fy command on my journaled MacBook Pro &#8212; the volume appears to be OK. Suggestions to get the finder to load and stop the WindowServer crashes?  Thanks!</p>
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		<title>By: Scott Haneda</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6789</link>
		<dc:creator>Scott Haneda</dc:creator>
		<pubDate>Tue, 01 Dec 2009 21:00:01 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6789</guid>
		<description>@Sam it would appear you have disk corruption, and are possibly on the verge of disk failure.  OS X seems to have done an OK job of repairing it so that you may be able to login and access your files.

I would suggest that you immediately get a backup drive if you do not have one, plug it in, and set up time machine to perform a backup. 

With that done, buy a new hard drive to replace the old, and then do a restore from the old backup with Time Machine.

Your data currently is at risk for catastrophic loss.  Luckily, you have been given a second change, which is more than many get is cases like this.  As soon as you can, get a backup, replace the drive, and restore your machine.</description>
		<content:encoded><![CDATA[<p>@Sam it would appear you have disk corruption, and are possibly on the verge of disk failure.  OS X seems to have done an OK job of repairing it so that you may be able to login and access your files.</p>
<p>I would suggest that you immediately get a backup drive if you do not have one, plug it in, and set up time machine to perform a backup. </p>
<p>With that done, buy a new hard drive to replace the old, and then do a restore from the old backup with Time Machine.</p>
<p>Your data currently is at risk for catastrophic loss.  Luckily, you have been given a second change, which is more than many get is cases like this.  As soon as you can, get a backup, replace the drive, and restore your machine.</p>
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		<title>By: Sam Rothstein</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6782</link>
		<dc:creator>Sam Rothstein</dc:creator>
		<pubDate>Sun, 29 Nov 2009 04:00:10 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6782</guid>
		<description>Scott,

Thanks for replying.  I started in single user mode like you said and typed in /sbin/fsck -yf and this came back

as it was checking the catalog file &quot;inncorect block count for file PACESupport.plist&quot; should be 0 instead of 1, as it was checking the Extended attributes file, there were some issues about overlapping a couple of files and the volume header needs minor repair because of the invalid block free count, its talking about how it cannot create links to all corrupt files.
 now it says the volume was repaired sucessfully.

looks like everything is not ok, will backup data as soon as i can, will run verbose again and the other</description>
		<content:encoded><![CDATA[<p>Scott,</p>
<p>Thanks for replying.  I started in single user mode like you said and typed in /sbin/fsck -yf and this came back</p>
<p>as it was checking the catalog file &#8220;inncorect block count for file PACESupport.plist&#8221; should be 0 instead of 1, as it was checking the Extended attributes file, there were some issues about overlapping a couple of files and the volume header needs minor repair because of the invalid block free count, its talking about how it cannot create links to all corrupt files.<br />
 now it says the volume was repaired sucessfully.</p>
<p>looks like everything is not ok, will backup data as soon as i can, will run verbose again and the other</p>
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		<title>By: Scott Haneda</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-2/#comment-6780</link>
		<dc:creator>Scott Haneda</dc:creator>
		<pubDate>Sat, 28 Nov 2009 05:45:21 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6780</guid>
		<description>@Sam, you probably are not going to like this answer.  I do hope you have backups of your data.

Restart with Command-S held down, this is single user mode.  If that can boot up, enter into the prompt:

/sbin/fsck  -yf 

This will do the best it can to try to repair, what appears to be a failing hard drive. If that does not work, you can boot from the installer DVD, open Disk Utility, and see if you can repair the drive from within there.

If that too does not work, it is time for a new drive, and to restore your data.  If you do not have backups of your data, you can look into data recovery, which is very expensive.  You could also give it a go yourself by simply buying the top two data recovery apps and trying them yourself.

Let me know how the above steps work out.</description>
		<content:encoded><![CDATA[<p>@Sam, you probably are not going to like this answer.  I do hope you have backups of your data.</p>
<p>Restart with Command-S held down, this is single user mode.  If that can boot up, enter into the prompt:</p>
<p>/sbin/fsck  -yf </p>
<p>This will do the best it can to try to repair, what appears to be a failing hard drive. If that does not work, you can boot from the installer DVD, open Disk Utility, and see if you can repair the drive from within there.</p>
<p>If that too does not work, it is time for a new drive, and to restore your data.  If you do not have backups of your data, you can look into data recovery, which is very expensive.  You could also give it a go yourself by simply buying the top two data recovery apps and trying them yourself.</p>
<p>Let me know how the above steps work out.</p>
]]></content:encoded>
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	<item>
		<title>By: Sam Rothstein</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6779</link>
		<dc:creator>Sam Rothstein</dc:creator>
		<pubDate>Fri, 27 Nov 2009 18:34:15 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6779</guid>
		<description>Thanks for replying Scott,

I just started in Verbrose Mode and this is what reads:


&quot;display: family specific matching fails&quot;
previous shutdown cause: 3

kld_load_from_memory() failed for module 
/system/library/extensions/IO80211family.kext/contents/plugins/airportAtheros5424.kext/contents/macos/airportatheros5424

a link/load error occured for kernel extension

kextd_watch_volumes: couldn&#039;t set up diskarb sessions

disk0s2: Oxe0030005 (Undefinded) .  (shows that over 50 times)

I hope I have provided you the right info, if not, please let me know.

Thanks</description>
		<content:encoded><![CDATA[<p>Thanks for replying Scott,</p>
<p>I just started in Verbrose Mode and this is what reads:</p>
<p>&#8220;display: family specific matching fails&#8221;<br />
previous shutdown cause: 3</p>
<p>kld_load_from_memory() failed for module<br />
/system/library/extensions/IO80211family.kext/contents/plugins/airportAtheros5424.kext/contents/macos/airportatheros5424</p>
<p>a link/load error occured for kernel extension</p>
<p>kextd_watch_volumes: couldn&#8217;t set up diskarb sessions</p>
<p>disk0s2: Oxe0030005 (Undefinded) .  (shows that over 50 times)</p>
<p>I hope I have provided you the right info, if not, please let me know.</p>
<p>Thanks</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Scott Haneda</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6777</link>
		<dc:creator>Scott Haneda</dc:creator>
		<pubDate>Fri, 27 Nov 2009 01:39:56 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6777</guid>
		<description>@Sam, I would try &lt;a href=&quot;http://support.apple.com/kb/HT1492&quot; rel=&quot;nofollow&quot;&gt;starting Mac OS X in Verbose Mode&lt;/a&gt;, this will show you what is being loaded, as it is being loaded.  Perhaps you can tell from the last few lines what it is that is hanging it up.</description>
		<content:encoded><![CDATA[<p>@Sam, I would try <a href="http://support.apple.com/kb/HT1492" rel="nofollow">starting Mac OS X in Verbose Mode</a>, this will show you what is being loaded, as it is being loaded.  Perhaps you can tell from the last few lines what it is that is hanging it up.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Sam Rothstein</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6776</link>
		<dc:creator>Sam Rothstein</dc:creator>
		<pubDate>Thu, 26 Nov 2009 18:59:22 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6776</guid>
		<description>I have a 15 in mac book pro and it is stuck in the boot up screen, &quot;starting mac os x&quot;  Anybody know whats wrong?

Thanks</description>
		<content:encoded><![CDATA[<p>I have a 15 in mac book pro and it is stuck in the boot up screen, &#8220;starting mac os x&#8221;  Anybody know whats wrong?</p>
<p>Thanks</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Ron</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6771</link>
		<dc:creator>Ron</dc:creator>
		<pubDate>Wed, 25 Nov 2009 01:00:32 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6771</guid>
		<description>Hexley thank you your right that does sound like the best idea thank you for your time. you have been very helpfull</description>
		<content:encoded><![CDATA[<p>Hexley thank you your right that does sound like the best idea thank you for your time. you have been very helpfull</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Scott Haneda</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6770</link>
		<dc:creator>Scott Haneda</dc:creator>
		<pubDate>Wed, 25 Nov 2009 00:28:27 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6770</guid>
		<description>@Ron, The &quot;Window Server&quot; in &lt;b&gt;simple terms&lt;/b&gt;, is the device that shows you the graphical user interface itself.  It is a &#039;server&#039; of sorts, and draws windows, loads the Finder, and many other tasks.

While you could probably troubleshoot this, and solve it, by &lt;a href=&quot;http://support.apple.com/kb/HT1492&quot; rel=&quot;nofollow&quot;&gt;starting in single user mode&lt;/a&gt;, it would require extensive knowledge of how to manage the system from a command line exclusively.  

If files are missing or damaged, you would then further have to learn how to either mount an external drive, get the machine on a network so you can copy files over a network etc. 

Even then, you would need to know what files, what permissions/users /groups to set them to.  Finally, once you get it working, you never know what the previous owner has done to the machine; what they have installed; what they have fiddled with based on the ill advice of others.

My suggestion, since none of the data on the machine is yours.  Take the original CD/DVD&#039;s that came with the machine, and do a nice clean reinstall of the operating system.

If you were not given these original CD&#039;s/DVD&#039;s, you can buy them from a link on our site at Amazon, or ebay has them for reasonable prices.  Be careful with the eBay sellers, only under certain cases are you even allowed to transfer a license to OS X.  You can not resell the installers that came with a Macintosh computer, you can only resell official standalone installers.  Your machine does not support Snow Leopard, so you are stuck with &lt;a href=&quot;http://www.amazon.com/s/ref=nb_ss?url=search-alias%3Dsoftware&amp;field-keywords=mac+os+x+leopard+10.5&amp;x=0&amp;y=0&amp;tag=oxh-20&quot; rel=&quot;nofollow&quot;&gt;Mac OS X 10.5&lt;/a&gt;

This will start you from scratch, and is the only reliable way to know your own new data is safe from any old mistakes that could follow you through any attempt to repair the current state of the machine.</description>
		<content:encoded><![CDATA[<p>@Ron, The &#8220;Window Server&#8221; in <b>simple terms</b>, is the device that shows you the graphical user interface itself.  It is a &#8217;server&#8217; of sorts, and draws windows, loads the Finder, and many other tasks.</p>
<p>While you could probably troubleshoot this, and solve it, by <a href="http://support.apple.com/kb/HT1492" rel="nofollow">starting in single user mode</a>, it would require extensive knowledge of how to manage the system from a command line exclusively.  </p>
<p>If files are missing or damaged, you would then further have to learn how to either mount an external drive, get the machine on a network so you can copy files over a network etc. </p>
<p>Even then, you would need to know what files, what permissions/users /groups to set them to.  Finally, once you get it working, you never know what the previous owner has done to the machine; what they have installed; what they have fiddled with based on the ill advice of others.</p>
<p>My suggestion, since none of the data on the machine is yours.  Take the original CD/DVD&#8217;s that came with the machine, and do a nice clean reinstall of the operating system.</p>
<p>If you were not given these original CD&#8217;s/DVD&#8217;s, you can buy them from a link on our site at Amazon, or ebay has them for reasonable prices.  Be careful with the eBay sellers, only under certain cases are you even allowed to transfer a license to OS X.  You can not resell the installers that came with a Macintosh computer, you can only resell official standalone installers.  Your machine does not support Snow Leopard, so you are stuck with <a href="http://www.amazon.com/s/ref=nb_ss?url=search-alias%3Dsoftware&#038;field-keywords=mac+os+x+leopard+10.5&#038;x=0&#038;y=0&#038;tag=oxh-20" rel="nofollow">Mac OS X 10.5</a></p>
<p>This will start you from scratch, and is the only reliable way to know your own new data is safe from any old mistakes that could follow you through any attempt to repair the current state of the machine.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Ron</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6769</link>
		<dc:creator>Ron</dc:creator>
		<pubDate>Tue, 24 Nov 2009 22:41:48 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6769</guid>
		<description>Hi I just got an Ibook g4 from a friend and it will not get past the Apple icon and gray screen. It has a spinning gear but does not go any further.I tryed to start in verbros (i think thats right)and now it keeps saying (could not establish the default conection to window server) can someone please help?</description>
		<content:encoded><![CDATA[<p>Hi I just got an Ibook g4 from a friend and it will not get past the Apple icon and gray screen. It has a spinning gear but does not go any further.I tryed to start in verbros (i think thats right)and now it keeps saying (could not establish the default conection to window server) can someone please help?</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Walt Clark</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6630</link>
		<dc:creator>Walt Clark</dc:creator>
		<pubDate>Fri, 14 Aug 2009 23:44:43 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6630</guid>
		<description>I don&#039;t speak &#039;URI&#039;?  I am in the process of selecting and getting ready to purchase an iMac with a 24&quot; monitor..... I am encouraged with the manner with which you present the material;  even a novice like me might get up to speed.  (I come from the MS world, you know the one that every hacker and weird-o out there seems to be trying to kill.
Thanks -- for the encouragement - I like what I see.</description>
		<content:encoded><![CDATA[<p>I don&#8217;t speak &#8216;URI&#8217;?  I am in the process of selecting and getting ready to purchase an iMac with a 24&#8243; monitor&#8230;.. I am encouraged with the manner with which you present the material;  even a novice like me might get up to speed.  (I come from the MS world, you know the one that every hacker and weird-o out there seems to be trying to kill.<br />
Thanks &#8212; for the encouragement &#8211; I like what I see.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Scott Haneda</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6621</link>
		<dc:creator>Scott Haneda</dc:creator>
		<pubDate>Sat, 08 Aug 2009 20:45:22 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6621</guid>
		<description>@Paul, there are a few ways to eject the DVD/CD.  Usually you just drag the icon on the desktop (of the disc) to the trash, and it will eject.

If there is no disk in the drive, use the eject key on the top row of your keyboard.  They &lt;a href=&quot;http://tr.im/w1ha&quot; rel=&quot;nofollow&quot;&gt;Eject key&lt;/a&gt; looks like a line with an arrow.

If that is not working for you, you can open iTunes, and the disk will show up in the list on the left, there will be the same eject icon there, which you can use to eject.

If you have a really stubborn and stuck disc, restart your machine, hold the mouse button down just after you hear the start up tone on the Mac, and it will eventually spit the disc out.</description>
		<content:encoded><![CDATA[<p>@Paul, there are a few ways to eject the DVD/CD.  Usually you just drag the icon on the desktop (of the disc) to the trash, and it will eject.</p>
<p>If there is no disk in the drive, use the eject key on the top row of your keyboard.  They <a href="http://tr.im/w1ha" rel="nofollow">Eject key</a> looks like a line with an arrow.</p>
<p>If that is not working for you, you can open iTunes, and the disk will show up in the list on the left, there will be the same eject icon there, which you can use to eject.</p>
<p>If you have a really stubborn and stuck disc, restart your machine, hold the mouse button down just after you hear the start up tone on the Mac, and it will eventually spit the disc out.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Paul Hunter</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6619</link>
		<dc:creator>Paul Hunter</dc:creator>
		<pubDate>Sat, 08 Aug 2009 03:36:41 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6619</guid>
		<description>Just got a new iMac and am thrilled but cannot get a disc to eject from the disc drive.....Please help.....Paul</description>
		<content:encoded><![CDATA[<p>Just got a new iMac and am thrilled but cannot get a disc to eject from the disc drive&#8230;..Please help&#8230;..Paul</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Scott Haneda</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6544</link>
		<dc:creator>Scott Haneda</dc:creator>
		<pubDate>Thu, 16 Jul 2009 21:05:16 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6544</guid>
		<description>@em you do not state what your issues are, or how you know that those error log lines are related to your issues.</description>
		<content:encoded><![CDATA[<p>@em you do not state what your issues are, or how you know that those error log lines are related to your issues.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: em</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6541</link>
		<dc:creator>em</dc:creator>
		<pubDate>Thu, 16 Jul 2009 06:08:13 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6541</guid>
		<description>apologies, I mis-pasted.

the error I have is along the lines of:

dyld: Symbol not found  __cg_png_create_info_struct Referenced from /System/Library/Frameworks/AppliatinServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO</description>
		<content:encoded><![CDATA[<p>apologies, I mis-pasted.</p>
<p>the error I have is along the lines of:</p>
<p>dyld: Symbol not found  __cg_png_create_info_struct Referenced from /System/Library/Frameworks/AppliatinServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: em</title>
		<link>http://osxhelp.com/welcome-to-os-x-help/comment-page-1/#comment-6540</link>
		<dc:creator>em</dc:creator>
		<pubDate>Thu, 16 Jul 2009 06:05:39 +0000</pubDate>
		<guid isPermaLink="false">http://osxhelp.com/welcome-to-os-x-help/#comment-6540</guid>
		<description>I&#039;m not sure if this is appropriate here - but I can&#039;t find anywhere else - 
I&#039;m having issues running some osx apps, the error I have is along the lines of:
System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

some preliminary footwork I did seemed to suggest that the DYLD_LIBRARY_PATH shouldn&#039;t contain the /usr/X11/lib path in it, but mine does - and the same places suggest that I shouldn&#039;t remove it (even though I did, just to see if it fixed it - and it did)!. what is the more appropriate way to fix the problem?</description>
		<content:encoded><![CDATA[<p>I&#8217;m not sure if this is appropriate here &#8211; but I can&#8217;t find anywhere else &#8211;<br />
I&#8217;m having issues running some osx apps, the error I have is along the lines of:<br />
System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib</p>
<p>some preliminary footwork I did seemed to suggest that the DYLD_LIBRARY_PATH shouldn&#8217;t contain the /usr/X11/lib path in it, but mine does &#8211; and the same places suggest that I shouldn&#8217;t remove it (even though I did, just to see if it fixed it &#8211; and it did)!. what is the more appropriate way to fix the problem?</p>
]]></content:encoded>
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