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Third party peripherals on Mac OS X

Written by: Scott Haneda on Wednesday February 20th 2008, 1:30 am

Filed under: Hardware, Misc

Now that the site has been up for a few weeks I am better able to gauge the level of experience of the users we are targeting. Of the many emails that have been sent in, there is one reoccurring theme.

Everyone buys hardware to hook up to his or her computer; many times that hardware comes with software. This software, at times, can cause more trouble than it is worth.

If you are coming from Windows, it is near mandatory to install some software for any hardware you purchase. Whether it be a simple USB thumb-drive, a digital camera, or a printer, it is not going to work without software.

On OS X, this is sometimes the case, usually it is rare. In most cases, things just work. Installing software tends to make things work less well. There are always deviations from the norm, trying to keep your system clean is never going to cause you more trouble than haphazardly installing poorly written software.

Printers and their software
Let’s start with printers, as those are the biggest culprits. If you buy a plain printer, whether it is color, or a black and white laser, most of the time, the software it comes with is not needed. Even in the case of it being needed, it will already be out of date by the time you get it.

Will it work out of the box
Apple does a superb job of making sure your Macintosh comes with a boatload of printer drivers. Printer drivers are what explains to your computer, how a page should be printed for your specific printer.

In general, before you buy a printer, do some research, and see how others have reported it to work with the Macintosh. I find Amazon.com to be a great place to read reviews; there will always be a few Macintosh users in the reviews section that will post their experiences.

I just bought a Brother HL-2070N from Amazon. It is a simple, inexpensive, fast, black and white office printer. I plugged it in, clicked print, did a little printer setup built right into OS X, and have not had to think about it since.

This includes the printer being allowed to accept print jobs from anyone on my network, telling it to print manual feed or automatically, and even defining how long before it goes into power save mode. All this is configurable with no additional software from Brother installed.

Using the most current software possible
I would suggest, try it with no software installed, if it works, you are good. You know you will not have any strange problems caused by the introduction of new software. If it does not work, pull out the installer CD it came with, and note what version it is. Go to the manufacturers site, and make certain that it is the most current version.

By the time the manufacturer ships the printer, they usually have updated their software. In the case of printers, it is always a good idea to be current. Rather than using outdated software, go to the source, and download their most current offering.

All in one printers
I should offer where this scenario falls short. All in one printers. A printer that has a fax, scanner, and printer built into one device.

I am of the opinion, you could not pay me enough to install the software needed to make these printers work. If you absolutely need this all in one functionality, please, read reviews, and read as many as possible. You will absolutely need to install software to make an all in one printer work. Given the horror stories I have heard about how poorly the all in one printers work, at this time, I cannot personally recommend a single one.

Digital cameras and external hard drives
By now, you either are about to, or already have bought digital camera. The same holds true for these devices. I am yet to use a digital camera that I could not just plug right into my Macintosh and work.

Usually, iPhoto will automatically open, and ask me what to do. I can import all my images, or part of a group. In the case where you do not have iPhoto, Apple has a separate Image Capture application that will help you to copy the images to your computer.

Sure, the camera will come with photo album software, importing software, retouching software, and much more. To be honest, I am yet to see any software, whether it is Fuji, Nikon, Canon etc., which for a basic user, is not poorly made. Apple makes great creative tools. If you outgrow those tools, there are other options. In near all cases, the software that comes with digital cameras is going to cause you more of headache than just ignoring it.

External hard drives will almost all come with some driver installing tools, as well as back up software. Again, these tools are built right into Mac OS X. We will get into Time Machine in a future post, which does backups better than anything else I have used to date.

Formatting your drive is as simple as a quick trip to Disk Utility. Again, the point to take home here is that in many cases, less is indeed more. The only time more is better, is if you happen to like frustration.

Keyboards, mice and other misc peripherals
Speakers generally do not come with software, so you should be pretty safe to plug and play with those.

Keyboards amaze me. I have seen software install CD’s that come with Microsoft keyboards that put hundreds of megabytes of data on your computer.

What a few hundred megabytes of data can do to make a keyboard any better is beyond me. Plug it in, start typing, you should be just fine.

Mice are a small exception. As mice get more and more sophisticated, they get harder and harder for Apple to keep working without third party software.

If you get one with three or four buttons, the built in mouse preference pane in OS X should cover you just fine. If you have specific needs, you are going to need additional software.

Mouse software is the worst, as it installs what are called kernel extensions. These kernel extensions are one type of software that can cause your system harm.

There are numerous reports of brand name mouse manufacturers software causing severe issues with people’s computers.

Fear not, there are indeed great workarounds. SteerMouse and USB Overdrive are the two most popular third party drivers for mice out there. Read up on each; see which one supports the mouse you want to buy.

These are not steadfast rules, but small ounces of prevention. Certainly, not installing software is going to be safer than installing software, as you have not changed anything. There will be cases where you need to install software to make something work.

Please do not leave this article afraid to install software; that, by all means, is not the point. Software at times, can be highly valuable, well written, and beneficial to your experience. Doing a small bit of research and trial before popping that CD into your perfectly running machine is always great advice.

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23 Comments so farLeave a comment

Thanks for this great site! Even as a more experienced user I keep learning something every day.

I was wondering about hardware with the apple-logo. (as far as I can see there are two, one for the powerpc and one universal). What does it mean? That no additional software is required? Or that 3rd party software is needed but it has been thoroughly tested and actually works? Or is it just that if you plug a mouse in the computer it recognizes it as a mouse, but not all the other extra functions?

And, but maybe they don’t count as a real peripheral, how about wireless networks? At home, all the windows-computers of my roommates are working fine, but the two Apples in the flat both have problems.

Keep up the good work!

Robbert

Comment by Robbert 02.20.08 @ 2:02 am

Love to hear more about web cams and Mac OS X. In particular, installing and using with Skype.

Thanks

Comment by Jeff 02.20.08 @ 5:11 am

@Robert, PowerPC is a type of chip (CPU) in your computer, some Macs run PowerPC and newer machines all run Intel chips. The architecture behind each chip is quite literally 180 degrees different from each other.

Some applications, before there was an Intel platform, were made to work on PowerPC machines. Now that there are two architectures, there are what are called Universal Applications.

Universal applications contain code in them to make them work in both Intel and PowerPC machines. PowerPC apps can generally run on Intel machines, although they run in “emulation”, which is somewhat slower.

Comment by Scott Haneda 02.20.08 @ 1:21 pm

@Jeff, In general, webcams on OS X are best served with a Apple machine that has a camera built in. If you do not have one of those, you can find the iSight camera on eBay. These will work well, and work all the time.

3rd party cameras will be difficult to get to work, as there are less resources for solid drivers to make the webcam work. We will try to cover this issue in some detail in a later post.

Comment by Scott Haneda 02.20.08 @ 1:23 pm

I have a mac mini (intel) and none of my periphs are apple. And I’ve not had a bit of trouble with the keyboard (MS), printer (HP), mouse (Logitech) or monitor (Samsung)…

Comment by JimB 02.20.08 @ 5:04 pm

@JimB, I am glad you have not had any troubles, trouble free computers are how they should be. :-)

Keyboards are pretty sane these days, then again, a lot do come with software, which just makes me wonder. Monitors, again, pretty safe as well.

That mouse you are running is a great example of what I was talking about. I did not want to name names in the article, but now that it has been brought up, I might as well.

There is a third party app called APE, when used correct, it can be useful, it can also cause nightmares for developers to trace bugs in software. APE is NOT made by Logitech, but they piggybacked on it to make their mouse software work.

Not only did they violate the TOS of APE by shipping their software with someone else’s software built into Logitech Control Center, they also caused the 10.5 Leopard release to have problems.

This is one of the better articles on the issue, and a perfect example of why I feel it is best to try your peripherals naked, see if Apple has included clean software that just works, and if not, then go for the manufacturer install disc.

Comment by Scott Haneda 02.20.08 @ 5:50 pm

I have a Cannon MP460 multifunction printer connected to a MBP. It goes like a dream. I have to agree, though, don’t use all the rubbish software they give you. The Mac equivalent will get you by just fine, if not better.

Just a quick one. I’m looking at buying point and click camera. I’m down to two brands, Canon and Olympus. From a plugging into Mac POV is either one better?

Comment by MikeP 02.20.08 @ 6:54 pm

@Mike P, thanks, great to know the Canon MFP is working. Now I know if I need one, I can just get that :-)

I am a hobby photographer for the past 15 years or so, maybe a little longer, and while a Nikon guy for pro gear, I love the Canon stuff on the point and shoot end. The finally have strong battery life and good displays.

While I can not comment on the Olympus from experience, I can say the Canon series are strong cameras.

Comment by Scott Haneda 02.21.08 @ 2:21 pm

@Scott,
I didn’t use any of the software that came with my peripherals~just plug n play…

Comment by JimB 02.22.08 @ 3:51 pm

“Plug it in, start typing, you should be just fine.”

ROFL! So true. I have to use a pc at work and I HATE IT! But, at least I know how to use it. ;D

Anyway, I have sent your site to my sister (just bought an iMac last month - very first home computer, even though she works on pcs at work - I was shocked she listened to me to buy a mac *G*), a somewhat beginner who has had an iMac for 3.5 years and was a technotard at the beginning but has LOVED her mac since day 1 - her old pc drove her nuts!), a computer wiz friend who had never used a mac but finally bought one and LOVES it for movies (her little girls are making movies and burning their own movie DVDs) and can still run her Windows programs, so she is really happy, and another sister who’s a technotard but has an eMac. And I’ll keep sending your site along - it’s great for beginners and intermediates and oldsters who can still learn stuff. I find new stuff because I just don’t have TIME to PLAY with my computer and learn new stuff. So this is fabulous!

Thank you!

Judie

Comment by Judie 02.22.08 @ 7:51 pm

I plugged in my Canon PIXMA MP780 and it worked great for printing but the scanner wouldn’t work. So I downloaded the MP Navigator software for it from the Canon website. It scans perfectly now. Prints and copies good. I never got the fax to work under Windows and haven’t tried it with my iMac yet. Whenever I get some free time I’ll see if I can get that to work.

Comment by Donna 02.22.08 @ 9:37 pm

@Donna, thanks for the follow up. It is great to know that Canon is working to make useful software drivers for their all in one hardware. As a tech, I find that more often than not, Mac’s that are working poorly, have had too much junk installed. I usually can track this down to printers, scanners, and the like.

I am seeing this change, I assume as CUPS, the underlying printing and faxing engine in OS X is something that is simple for developers to hook into.

I do want to clarify, not all printers, scanners, etc are bad, just proceed with caution. OS X comes with a good amount of drivers, and most of the time, a basic printer will work just fine out of the box. This is not to say you are going to break anything by installing 3rd party software, but it is always safest to make sure you use current software, and proceed with caution.

Comment by Scott Haneda 02.25.08 @ 4:37 pm

Great advice but I have an old Acer Prsima usb scanner. When I plug it in, my MBP does not see it. Any ideas?
Running latest Leopard

Comment by Mike Watkins 02.26.08 @ 8:05 am

@Mike, I cannot find more than 3 links to anything about an Acer Prisma scanner in google. I would look to find the manufacturer website, and see if they still support it. If not, for around $100.00 these days, you can get quite a capable scanner, if you want a specific recommendation,just let me know.

Comment by Scott Haneda 02.26.08 @ 6:54 pm

It is a great scanner and after the rebates it was only $25.00 I do like it and would prefer not to but a new scanner. Acer does not even list scanners on their web site so I am kind of lost.

Comment by Mike Watkins 02.27.08 @ 12:07 pm

@Mike, if the scanner is TWAIN compliant, and you have photoshop, you may be able to use that as your interface. As it stands now, if Acer is not even listing the product, I would be very hesitant to install any software that would claim to work for it. If someone can specifically tell you it works, I would give it a try, aside from that, with rebates and the like, you can get a comparable one for about the same price and know it will not cause you computing issues.

Comment by Scott Haneda 02.27.08 @ 4:38 pm

I want to buy a 61-key electronic keyboard (music keyboard) with full-sized, semi-weighted keys. I want to be able to play it by itself, but I also want to connect it to my intel iMac running Leopard so I can use Garage Band.

I have researched several brands, but cannot find much on mac-compatibility. Any information and/or advice would be appreciated.

Deborah

Comment by Deborah 03.02.08 @ 10:13 am

@Deborah, Any USB keyboard should plug right into your Mac, and GarageBand should be able to see it, and use it. I have never personally tested this, but have several friends who are musicians, and have watched them do so.

No software was needed, they just plugged it in, and fiddled some of the GarageBand preferences and were set. Keyboards are going to use midi to talk to GarageBand, which is a very old and safe instruction set.

As you get more advanced, you may want to look into specialty midi boxes that will give you flexibility with more instruments. A keyboard is perhaps one of the simplest musical devices to hook to a mac.

Every Apple store I have been in has a demo set up with just this going on. The trouble is the keyboards are probably not what you want, certainly not with weighted keys.

As a side note, we have a set of tutorials on GarageBand in the works. My friend is a recording artist and has been using it for simple projects and just to have fun. These will not post until sometime much later down the road, but they are indeed in the works.

Comment by Scott Haneda 03.03.08 @ 3:08 am

@Scott, Thanks for the info. I look forward to the GarageBand tutorials whenever they post.

P.S. This is a great website. You are doing a super job with it.

Comment by Deborah 03.03.08 @ 3:24 am

I’m loving your column, and staying up way too late each night catching up. Thanks for the link to the article about BLUE SCREEN OF DEATH…I know it well. I was one of the early upgraders who didn’t plan ahead by backing up my iMac before loading Leopard, and I lost everything. Shame on me…but now I know better. A quick note on compatible printers: I needed a replacement All-In-One, and went through three before finding one where all four features work on with Mac. I started out with a Canon MF4150 (I’d had two Canons before with my PCs and they worked long and hard) but scan wouldn’t work with Mac (I’d missed this little caveat on the box). Returned it to Staples and got a Samsung SCX4725FN monochrome laser all-in-one, and THAT wouldn’t scan. After endless Amazon research, it was back to Staples again (God love ‘em!) I bought a Brother MFC7420 and that was the magic ticket. Seems Brother takes great pride in their Mac compatibility. I LOVE this printer, and if you need a multi-function, put this one on your list to check out.

Comment by Matt Nikos 03.13.08 @ 10:04 am

@Matt, Yeah the brother stuff is really Mac friendly. I have a great black and white laster, Brother HL-2070N and I did not even have to install a since driver to get it to work, just plugged it in. For 130.00 or so, it is a deal that can not be beat. If others are interested in the multi function you mentioned, here is a link as well: Brother MFC-7420 Flatbed Laser Multi-Function Center

Comment by Scott Haneda 03.13.08 @ 1:04 pm

I have a Canon multifunction MP160. Great printer, but the scanner software that came with it is a bullshit, the slowest think I ever runned on my PPC MacMini, on 10.3.9.

Great site!

Comment by Iporã 04.02.08 @ 10:05 am

I have just purchased my first iMac and find this site extremely helpful. Keep up the good work.
I installed my graphics tablet, which worked fine on XP, and it would be OK until I switched off the computer. After reading your article I went to the manufacturer’s website and downloaded drivers from there. All working as it should do now. Thanks for the advice in this article.

Comment by IanP 07.24.08 @ 1:09 am



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